Last updated: January 2025 — This policy applies to all users in Bangladesh.
When registering on the app 1 platform, your name, email address, date of birth, and contact information are collected. This information is used to manage your account, verify your identity, and ensure secure transactions. Payment-related information is collected for financial transactions, but it is always stored in an encrypted format. When you use our platform, technical information such as device type, browser information, and IP address is also collected automatically. This technical information helps improve platform security and detect suspicious activity. We only collect information that is genuinely necessary for providing our services.
Name, email, date of birth, and contact details — for account verification and management.
Payment method and transaction details — for secure BDT deposits and withdrawals.
Device, browser, and IP information — for improving platform security and performance.
The information you provide is primarily used to manage your account, process transactions, and provide customer support. Information is analyzed to ensure platform security and prevent fraudulent activity. We monitor your usage patterns to personalize your gaming experience and deliver relevant content. To ensure responsible gaming, we monitor user activity and provide assistance when needed. Information may also be used to fulfill legal obligations and meet regulatory requirements. Your information will not be transferred to third parties for marketing purposes without your consent.
App 1 never sells your personal information or transfers it to advertisers. However, limited information may be shared with specific service providers such as payment processors or technology partners, solely for the purpose of delivering services. Strict confidentiality agreements are maintained with these partners, and they may not use your information for any other purpose. Information may be disclosed in compliance with applicable law in the case of legal orders or government directives. In any such disclosure, we always strive to protect the interests of our users. Our game provider partners may have their own privacy policies, which apply to their own platforms.
Our platform uses cookies to manage sessions, save user preferences, and ensure security. Essential cookies are necessary for the basic functioning of the platform and cannot be disabled. Functional cookies help remember your language preferences and login status. You can control optional cookies through your browser settings, though this may limit some platform features. We do not use third-party advertising cookies, and your browsing habits are not shared with external advertising networks.
All your personal and financial information is kept secure using SSL encryption technology. Our server infrastructure undergoes regular security audits and follows the latest cybersecurity standards. Two-factor authentication is used to prevent unauthorized access to accounts. Our security team monitors suspicious activity around the clock and responds quickly to any threats. Data is securely deleted once its retention period expires. We believe earning user trust is our greatest responsibility.
You may request to view and correct your stored personal information at any time. You also have the right to request deletion of your information, though some data may need to be retained for a specified period due to legal obligations. You may object to the processing of your information and, in certain circumstances, request that processing be restricted. The option to opt out of marketing communications is always available to you at any time. To exercise these rights, please contact our support team and we will do our best to respond as promptly as possible.
At app 1, your privacy is our top priority. Join today to enjoy the best online entertainment in Bangladesh in a safe environment.